PRIVACY POLICY

EL has established this Privacy Policy to inform you about the collection, use, storage, and processing of your personal data when you use or visit the website https://www.................... and the choices you have regarding this data. We use your data to provide and improve the services of our Website. By using the Website, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, the terms used herein are consistent with the Terms of Use, available at https://www.......................

DEFINITIONS

Personal Data

The term "Personal Data" refers to information about a natural person (“Data Subject”) that can identify them, such as name, email address, home address, mobile phone number, user-generated content, and other information that may come into our possession. It may also include unique numerical identifiers such as your computer IP address and cookies.

Usage Data

Usage Data is all data collected automatically, either through the use of the Website or from the Website infrastructure itself (e.g., the duration of each visit).

Cookies

Cookies are a series of text-based information stored by your browser on your device.

Data Controller

The "Data Controller" is the natural or legal person, public authority, agency, or other body which determines the purposes and means of processing Personal Data. For the purposes of this Privacy Policy, EL is the Data Controller of your data.

Data Processor

The "Data Processor" is a natural or legal person, public authority, organization, or other body not included in the staff of the Data Controller, which processes data on behalf of the Data Controller. EL may use the services of various service providers to more efficiently process your data.

Data Subject

"Data Subject" refers to any natural person to whom the data relate.

User

The natural person who uses the services of the Website. The User corresponds to the Data Subject, who is also the subject of the Personal Data.

TYPES OF DATA WE COLLECT

Personal Data

During your use of the Website, you may be asked to provide certain personal identification information which can be used to contact or identify you (“Personal Data”). Examples include, but are not limited to:

  • Email address
  • Full name
  • Phone number
  • Home address, city, postal code

We may use your Personal Data to send newsletters, offers, and other information that may be of interest. You may opt out at any time by following the unsubscribe link or instructions provided in any email we send.

Usage Data

We may also collect information on how the Website is accessed and used (“Usage Data”). Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type and version, the sections of the Website you visit, the time and date of your visit, time spent on those sections, device serial numbers, and other diagnostic data.

Tracking Cookies Data

We use cookies and similar tracking technologies to monitor activity on our Website and store certain information. Cookies are files with small amounts of data which may include an anonymous unique identifier. Tracking technologies also include web beacons, tags, and scripts for collecting and tracking information and improving and analyzing the Website. You can configure your browser to refuse all cookies or notify you when a cookie is sent. However, if you do not accept cookies, some Website services or functionality may not be available.

Types of Cookies

  • Functional Cookies: Necessary for the proper functioning of the Website. Allow navigation and enjoyment of features. Persistent cookies remain for 1 day up to 1 year.
  • Social Media Cookies: Allow you to connect to social networks (e.g., Facebook, Instagram, TikTok) and share content from the Website. Advertising cookies (third-party) collect information to better personalize ads. Persistent or session-based.
  • Third-Party Cookies: Google Analytics cookies allow us to collect anonymous information about how visitors use the Website, helping us monitor performance. The information collected is stored on Google servers in accordance with Google's Privacy Policy.

USE OF DATA

EL uses the collected data for various purposes:

  • To provide and maintain the Website
  • To notify you about changes
  • For customer support
  • To collect analytics and valuable information to improve the Website
  • To monitor traffic
  • To detect, prevent, and address technical issues
  • To provide personalized updates, special offers, and general information about goods, services, and events, similar to those already purchased or inquired about, unless you have opted out

Legal Basis for Processing

EL processes Personal Data in accordance with the General Data Protection Regulation (EU 2016/679 - GDPR) based on one or more of the following legal grounds:

  • the Data Subject's consent
  • the performance of a contract or pre-contractual measures upon the Data Subject's request
  • compliance with a legal obligation of EL
  • EL's legitimate interests, provided that such interests do not override the fundamental rights and freedoms of the Data Subject.

DATA RETENTION

EL retains Personal Data only for as long as necessary for the purposes set out in this Privacy Policy. Data is retained to comply with legal obligations, resolve disputes, and enforce agreements and policies. After the retention period, EL deletes Personal Data or anonymizes it for statistical and business planning purposes. Usage data is retained for a shorter period unless needed for security or functionality or required by law.

DATA TRANSFER

Your information, including Personal Data, may be transferred to and stored on computers outside your country or jurisdiction where data protection laws may differ. EL takes all necessary steps to ensure your data is handled securely.

Transfers Outside the European Union

Where Personal Data is transferred outside the European Union or European Economic Area, EL ensures appropriate safeguards are implemented in accordance with GDPR, such as standard contractual clauses or equivalent measures.

DISCLOSURE FOR LAW ENFORCEMENT

Under certain circumstances, Personal Data may be disclosed if required by law or in response to valid requests from public authorities (e.g., court or government agency).

INFORMATION SECURITY

The security of your data is important, but no website, system, or data transmission on the internet can be guaranteed 100% secure. While we use commercially acceptable means to protect Personal Data, we cannot guarantee absolute security.

YOUR RIGHTS

You have the right to:

If you wish to be informed about the Personal Data we have collected about you, and if you want them to be deleted from our systems, please contact us.

  • Access and obtain a copy of your Personal Data
  • Correct any inaccurate Personal Data
  • Request deletion of your Personal Data

Please note that we may ask you to verify your identity before responding to such requests.

Additional Rights under GDPR

In addition to the above rights, you also have the right to:

  • Request restriction of processing
  • Object to processing
  • Request data portability
  • Lodge a complaint with the competent Data Protection Authority

SERVICE PROVIDERS

We may employ third-party companies or individuals ("Service Providers") to facilitate services, perform Website-related tasks, or assist in analyzing Website usage. These third parties have access to Personal Data only to perform these tasks and are obligated not to disclose or use it for other purposes.

DATA ANALYSIS

We may use third-party service providers to monitor and analyze Website usage.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and records Website traffic. Google uses data collected to monitor and record usage. Data is shared with other Google services and may be used to personalize ads. You can opt out by installing the Google Analytics opt-out browser add-on. For more info, visit Google Privacy Terms: https://policies.google.com/terms?fg=1

CHILDREN'S PERSONAL DATA

The Website is not intended for persons under 16 years old. We do not knowingly collect personally identifiable information from children under 16. If you believe your child has provided Personal Data, contact us. If we become aware of such data, we take steps to remove it.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page. Check periodically for updates. Changes take effect upon posting.

Επιστροφή στην κορυφή